Shadowspec Serenity™ 13' Octagon EASY LIFT Rotating Commercial Cantilever Umbrella

THE SHADOWSPEC WARRANTY:

Shadowspec guarantees that Shadowspec Serenity Umbrellas that are installed in accordance with our guidelines will be free of defects in materials and workmanship for the period of time as set out and specified below:

Residential fabric warranty is 10 years.* **Residential frame warranty is 6 years.**

*‘Fabric’ warranty relates to your umbrella Fabric Canopy. Protection Cover warranty is 3 years.

**In commercial applications, the Fabric and Frame warranty is 3 years.

PLEASE NOTE:

In commercial applications, the Fabric and Frame warranty is 3 years.
‘Fabric’ warranty relates to your umbrella Fabric Canopy. Protection Cover warranty is 3 years.

The obligation of Shadowspec under this warranty is limited to faulty manufacturing, defective materials and mechanical failure when your umbrella has been used and cared for appropriately from the date of invoice. If an umbrella is repaired under warranty, the warranty period will not be extended.

Shadowspec shall, at its sole discretion, determine whether repair or replacement is appropriate. This warranty does not cover the following:

• Damage caused by an accident, negligence, storm, wind, accumulation of water or snow, or caused by an act of God, incorrect installation, not following Shadowspecs Care and Maintenance instructions, incorrect use or natural ageing and fading.
• Damage caused by exposure to hazardous atmospheric situations due to industry or a high slat level.
• Small colour variations between the fabric and the colour samples and between the components and profiles, which are caused by the  manufacturing process.
• Damage by a third party.
• Repair by a third party.

Your Serenity Umbrella has been designed to handle all conditions in which people are comfortable relaxing outdoors, and more. Our recommendation is that when the weather outside is uncomfortable to sit down and relax in, that you lower your umbrellas. Specifically, our umbrellas have been tested to wind levels at and above Beaufort 5. This is subject to your umbrella being sufficiently anchored. To avoid possible wind damage, we recommend that your umbrella be closed in wind levels above this point (40kmh/25mph) to protect your investment and extend the useful life of your umbrella.

This warranty does protect against your umbrella Fabric Canopy becoming unserviceable due to strength loss from normal usage and exposure conditions.

The foregoing sets out the extent of this warranty.

Shadowspec shall not otherwise be liable or responsible for any direct, indirect, incidental or consequential damage, costs or losses of any kind arising out of or in connection with your umbrella or components or for any delay by Shadowspec or the component manufacturer in undertaking repairs or replacement under this warranty. Except as expressly provided herein, all other warranties, representations, conditions, undertakings, rights, duties or
liabilities, whether arising by implication of law or otherwise, are hereby expressly excluded.

If you need to enquire about a warranty claim, please either contact Shadowspec direct or the sales agent you purchased your Serenity from.