Bromic Tungsten Electric Radiant Heater - 2000W

1 Year - Limited Parts Warranty

Returns

We offer a Hassle-Free return policy which includes FREE SHIPPING and FREE RETURN SHIPPING. Refunds for preference-returned items which are returned in 100% resalable condition will be given for the full purchase price if contacted in writing within 10 days of the product delivery.  Canadian Customers please note: Charges for handling taxes and duties can not be returned.

In cases of verifiable manufacturing defect PatioShoppers will arrange for merchandise return if notified within 7 business days of receipt of product.  PatioShoppers reserves the right to repair or replace such merchandise at PatioShoppers' discretion any time after delivery of the product.  If it is determined upon inspection that there is no defect and the product is not in 100% sellable condition the refund amount will be prorated to reflect the current sellable state of the product.  Refunds are typically issued within 7 business days of our inspection of returned items.  Should any item be refused delivery and returned without authorization the customer may incur any manufacturer restocking fees of up to 25% plus all shipping and handling fees.  Please remember we are here to help so contact us rather than refuse delivery. Only items with proper Return Authorization numbers (RA#) are eligible for a full purchase price refund.

RS5) Patio Heaters Fire Pits & Outdoor Fireplaces

All Heaters Fire Pits and Outdoor Fireplaces are shipped partially unassembled  and typically need some basic assembly. Patio heaters must be inspected within 7 business days of product delivery.  Should there be a manufacturing defect or challenge buyer must contact PatioShoppers Inc. in writing within 7 business days of product delivery for instructions on how to return or remedy the issue or the sale will be considered final.  PatioShoppers maintains the right to substitute parts or new units as a remedy of the situation. Patio Heaters are "non-returnable" once they have been assembled installed fired and/or have been in use for "any" length of time unless there is a clear manufacturing defect. PatioShoppers is a reseller of said products only and is in no way considered mechanical engineers or responsible for particular heat loads or calculations. All authorized preference return items must be in "brand new" un-used sellable condition. If any parts or components have been damaged in any way it is the customer's responsibility to pay for additional damage.  PatioShoppers is not responsible for electrical wiring gas piping and/or fuel containment as needed for specific units and cannot be held liable for installation challenges or upgrades of any kind before or after installation. If a customer chooses to acquire his or her own contractor for product installation PatioShoppers Inc. cannot be held liable for the installation costs regardless of whether a specific unit was recommended by a representative of PatioShoppers or not.  It is highly recommended that a contractor and/or mechanical engineer be consulted prior to any purchase or installation of permanent or mounted units.  Heater specifications have been included as a guideline and are only intended as a general idea of heating ranges or capacities.  All outdoor heating situations differ and buyer is responsible to acquire their own heat load calculations permits or engineering as needed for proper heating in their specified locations.

PatioShoppers' Customer Service representatives and employees are in no way considered manufacturer representatives or professional HVAC consultants and can only give the best recommendations for heating specified areas obtained from the specific manufacturer's literature or manufacture-provided training.  PatioShoppers Inc its employees and manufacturers cannot be held accountable for a customer's specific unit choice style or size.  Specific heating parameters for outdoor situations are not a controlled environment and in no way can be guaranteed due to weather wind & natural effects caused by nature or "acts of god".  PatioShoppers is not and cannot be held liable for improper heating of a specific unit of any kind.  PatioShoppers Inc. cannot be held liable for any claims for damages of personal property or bodily harm or death as a result of any burn explosion fire of any type and/or issues deemed as a result of misuse handling manufacture defects accidents and/or any other reason. 

*Some restrictions may apply for full details please take a moment to review our complete terms and conditions