All SOLAIRA INFRARED HEATERS (primary fixture excluding emitter bulb, see details below) are warranted against defects in workmanship and materials for TWO YEARS FROM THE DATE OF ORIGINAL PURCHASE. This warranty is not applicable in the case of damage from accidental mishap, incorrect use, abuse or damage due to installation that was not expressly outlined in the instruction manuals. This warranty does not apply to damage as a result of electrical installation of specified voltage to supply that is GREATER than 6% of voltage specified on the nameplate.
Solaira Emitter Bulb Warranty
Solaira Commercial Grade S-Wave and Philips emitter bulbs: Solaira Commercial Grade S-Wave and Philips emitter bulbs (excluding SALG001 emitter bulb specified in Solaira AS1200 residential models, see below) are warranted against defect in workmanship and materials for ONE YEAR FROM DATE OF ORIGINAL PURCHASE. This warranty is is not applicable in the case of damage from accidental mishap, incorrect use, abuse or damage due to installation that was not expressly outlined in the instruction manuals. This warranty does not apply to damage as a result of electrical installation of specified voltage to supply that is GREATER than 6% of voltage specified on the nameplate.
Solaira AS1200 Residential (ALL SEASON model) with SALG001/013 emitter bulbs: Solaira AS1200 (ALL SEASON model SALG212/213) residential heater emitter bulb (PHILIPS SALG001/013) specified in Solaira AS1200 residential models are warranted against defect in workmanship and materials for 60 DAYS FROM THE DATE OF ORIGINAL PURCHASE. This warranty is is not applicable in the case of damage from accidental mishap, incorrect use, abuse or damage due to installation that was not expressly outlined in the instruction manuals. This warranty does not apply to damage as a result of electrical installation of specified voltage to supply that is GREATER than 6% of voltage specified on the nameplate.
Note on Maintenance/Service for RESIDENTIAL ONLY MODELS (see instruction manual)
The NON-Commercial Philips SALG001/013 or S-Wave emitter bulb is designed to last for 1200 hours with proper care and maintenance see below (Please note that individual usage pattern and location will have some affect on the maintenance requirements and heating element life). Failure could occur within the first 80 - 100 hours should there be no maintenance completed (one time removal of dust. Failure due to manufacturing process (Philips) will be evident within this time frame and are covered under warranty.
To ensure optimum heat effectiveness, it is recommended that after the heater has been used approximately 80-100 hours, the front glass is opened and both the front glass and the reflector are wiped with a lint-free cloth**. The front glass and reflector should also be cleaned with a lint-free cloth if white deposits are seen on the glass or reflector at any time. Failure to maintain the heater by clearing white deposits will reduce the life of the heating element and decrease unit performance. Heating element failure due to lack of fixture maintenance are not warrantable and are distinguishable from lack of maintenance by test procedure. Any Heating element being submitted for warranty must be returned for analysis prior to claim being processed.
Please contact service@solairaheaters.com for details. All warranty claims must be accompanied by proof of purchase. See Legal Warranty/Disclaimer for details
LEGAL WARRANTY/DISCLAIMER
Inforesight Consumer Products Inc. warrants to the purchaser from the date of purchase and for a period of:
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Solaira Infrared heater Fixture (excluding emitter bulb) - 2 (two) Years,
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Solaira Commercial Grade S-Wave and Philips emitter bulb (excluding SALG001 emitter bulb) - 1 (one) Year,
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Solaira AS1200 (ALL SEASON model SALG212/213) residential heater emitter bulb (PHILIPS SALG001/013) - 60 (sixty) Days
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Solaira Controllers for 1 (one) Year
that the products shall be free from defects in workmanship and obscure damage to component parts of the type that might occur during manufacture. Inforesight Consumer Products Inc’s liability for any warranty remedy shall be limited to either the repair or replacement of the defective device, at the sole discretion of Inforesight Consumer Products Inc.
ALL CLAIMS FOR BREACH OF WARRANTY MUST BE RECEIVED BY INFORESIGHT CONSUMER PRODUCTS INC. NO LATER THAN THIRTY DAYS AFTER THE END OF THE WARRANTY PERIOD. THE PRODUCT(S) WARRANTY IS THE ONLY WARRANTY GIVEN BY INFORESIGHT CONSUMER PRODUCTS INC. MAKES, AND THE PURCHASER RECEIVES, NO OTHER WARRANTY EITHER EXPRESSED OR IMPLIED. ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE, AND ALL IMPLIED WARRANTIES ARE EXPRESSLY DISCLAIMED AND EXCLUDED HEREFROM.
THE AFOREMENTIONED PRODUCTS HAVE RECEIVED cCSAus or cTUVus or cETLus or IN SOME INSTANCES REQUIRE CERTIFIED ELECTRICIAN CERTIFICATION. HOWEVER, UNLESS EXPRESSLY AGREED TO BY IN WRITING, INFORESIGHT CONSUMER PRODUCTS INC. MAKES NO WARRANTY THAT THE PRODUCT(S) WILL: (i) MEET ANY SPECIFICATION NOT MADE KNOWN TO AND AGREED TO BY INFORESIGHT CONSUMER PRODUCTS INC., OR (ii) HAVE RECEIVED THE APPROVAL OF OR ARE CERTIFIED BY ANY FEDERAL, STATE, LOCAL OR FOREIGN GOVERNMENT AGENCY (INCLUDING WITHOUT LIMITATION THE FEDERAL COMMUNICATIONS COMMISSION) OR ANY OTHER PERSON OR ENTITY. INFORESIGHT CONSUMER PRODUCTS INC. ASSUMES NO RESPONSIBILITY FOR OBTAINING SUCH APPROVALS OR CERTIFICATIONS, OR MEETING SUCH SPECIFICATIONS.
